rediCASE residential ready


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14 March 2017.


For many years rediCASE has been used by health and community based service providers for ongoing community and day-based programs, and, in recent years, by residential treatment providers.

While there are many commonalities to the way client case information is recorded and reported there are some unique requirements for each type of service provider.

One of the biggest of these being that community and day-based programs are typically fully government funded, where as residential treat providers often have little choice but to charge some fee to cover additional costs of such programs, i.e. accommodation and food.

> rediCASE now enables users to manage finance transactions for client payments

Residential providers also have to manage allocation of bed availability and waitlists. While waitlist is a requirement of other providers, it is a crucial need for residential facilities, many of which often have wait lists up to 2 years long. This is a desperate situation for those people waiting. In light of this, it is key that there are no duplicate bookings in the system, no double booking of a bed that could go to some other needy persons.

-> rediCASE now enables users to manage bed allocations. Plus, the program has been developed to reduce the likelihood of duplicate wait list records.

For treatment providers using rediCASE they gain these benefits as well as all the other benefits that come with managing client records, tracking treatment plans, and reporting outcomes, funding and data metrics, said Mali Sengupta, rediCASE Product Manager.